<?xml version="1.0" encoding="UTF-8"?><item href="/faculty/betty-ortiz-gallardo.html" dsn="faculty"><first_name>Betty</first_name><last_name>Ortiz-Gallardo</last_name><title>Associate Faculty</title><department>Health Services</department><pronouns/><email/><phone/><office/><office_hours/><image><img src="" alt=""/></image></item>